Bewakoof Shopping worst

I wanted to share my recent shopping experience with you, and let’s just say it wasn’t exactly a walk in the park. So, I stumbled upon this really cool t-shirt on Bewakoof.com, and without a second thought, I clicked ‘Buy Now’. Excitement was in the air as I eagerly awaited the arrival of my new favorite tee.
But, as fate would have it, things took a rather unexpected turn. When the package finally arrived, I couldn’t wait to try on my new purchase, only to find out that what I received was not exactly what I had ordered. Instead of the sleek, perfectly fitting M size, I was staring at an XL, which needless to say, was way too big for me.
Disappointed but hopeful, I decided to reach out to their customer service team to get this sorted. However, to my dismay, my complaint was met with a rather lukewarm response. They put my complaint on hold without any clear explanation, leaving me in a state of frustration and confusion.
Days went by, and still no resolution in sight. It wasn’t until a week later that they finally got back to me, offering a mere refund as compensation. While I appreciated the gesture, the whole ordeal left a bitter taste in my mouth. Not to mention, the inconvenience of having to wait for a pickup for the wrongly sized t-shirt added insult to injury.
Needless to say, it was a shopping experience I wouldn’t wish upon anyone. Here’s hoping Bewakoof.com takes some serious steps to improve their customer service and quality control because, let’s face it, no one likes being left hanging.