Frequently Asked Questions

How do I Submit a Complaint on

Submitting a complaint on is quick and straightforward. Just follow these simple steps:

  • Click on the “Submit Complaint” button located at the top of the website.
  • Fill out the required fields, including your name, email address, and other relevant details.
  • Craft your complaint, providing as much detail as possible for a better response. Please ensure your complaint is a minimum of 300 words.

Note: For your security, please refrain from sharing confidential information such as PAN numbers, Aadhar numbers, bank account details, or credit/debit card information.

Why isn't My Complaint/Comment Appearing on

After submitting your complaint or comment, it may undergo a review process by our team before being posted publicly. Rest assured, we strive to publish submissions as promptly as possible.

How can I Contact Other Users or Companies on

To communicate with other users or companies, simply click on the “Send Message” button located on the profile of the respective user or company.

What Should I Do if My Complaint has been Resolved?

If your complaint has been successfully resolved, we encourage you to update its status to “Marked as Resolved” via your login area.

I've Received Communication (Phone Call/SMS/Email) from What Should I Do? will never initiate phone calls, send SMS messages, or emails requesting personal information such as your residential address, bank account number, PAN number, Aadhar number, or any financial details. If you receive such communications claiming to be from us, exercise caution and refrain from sharing any sensitive information. Contact our support team immediately to report any suspicious activity.

Is There a Fee for Resolving My Complaint on and its agents do not charge any fees for resolving complaints. If anyone requests payment from you to resolve an issue, please report it to the authorities, such as the police or cybercrime branch, immediately.

How Can I Obtain Contact Information of a Complaint Author or User on

We prioritize user privacy and do not disclose personal details to third parties. However, if you wish to contact a user on, you can send them a private message through their profile.

How Do I Delete My Complaint or Comment from

Refer to our content removal policy for instructions on deleting your complaint or comment. 

How Can I Reach the Support Team?

For assistance or inquiries, please reach out to the Support Team via 

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